Refund policy

01 / CANCELLATION PERIOD

In accordance with legislation, you have a period of 30 calendar days from the receipt of your order to request a return. After this period, no requests will be accepted.

02 / RETURN CONDITIONS (STRICT)

To be eligible for a refund, the item must strictly meet the following criteria:

Condition: Brand new, unworn, unwashed, and free of any marks (odors, stains).

Packaging: Original tags must be intact and sealed.

Proof: Presentation of your order confirmation.

03 / RETURN PROCEDURE

Before shipping any item back, contact our customer service at: contact@x-fun.shop.

Return Shipping Fees: Return shipping costs are the exclusive responsibility of the customer (except in the case of a proven manufacturing defect).

04 / REFUND PROCESS

Upon receipt and inspection of your item by our team:

Validation: If the item meets the criteria, the refund will be processed to your original method of payment.

Processing Time: The credit will appear in your account within 5 to 10 business days.

Rejection: If the item is damaged or used, the refund will be rejected, and the item will be sent back to you at your expense.